Yes, we ship in plain brown boxes with nothing to indicate what’s inside. Our ship from address says Fulfillment Center.
No, we only send the invoice and tracking number to your email to let you know your item has shipped. No further information is sent to your email after that unless requested.
We generally ship the same day the payment is received, if not the next business day. Standard shipping usually takes anywhere from 3-4 business days.
Yes, we offer expedited shipping. Overnight, 2nd day, 3 days, and overnight Saturday delivery. These services are available upon checkout.
Yes, simply enter the PO box address you want us to ship to during the checkout process under the notes section.
Our company name will appear on your credit card statement, but we sell a lot of different electronics such as smart locks, security equipment, drones, home protection devices, pool alarms, and much more. If you don’t want our company name appearing on your statement, simply go to any grocery store and purchase a pre-paid gift card. A grocery store purchase will appear on your statement and then you use that gift card on our website.
Most of our products come with a lifetime manufacturer warranty. If something fails on your item caused by a manufacturing defect, we will replace the item at no extra cost to the customer for the lifetime of the product.
Yes, all of the products you see are stocked in our US based warehouse and are shipped from various locations in the US.
Yes, we make most of our own products right here in the US. This means better quality control, faster shipping, better components, and superior tech support.
Yes, we are located in the US and have several US warehouses.
We have been in business for over 20 years gaining the trust of over 500,000 customers worldwide.
Yes, we have a 30-day return policy. Please see the terms and conditions for a full list of our policies.
The easiest way to place an order is to simply add the products you would like to your cart, and use the checkout process on our website. You can also call our toll-free number to place your order over the phone during regular business hours by dialing 1-888-742-4236.